Job Description Job Description
Objective
Responsible for generating consumer and residential lending relationships of sound quality, depository accounts, and developing lending relationships. To provide superior customer service. Reports to the Senior Lending Officer.
Requirement
Minimum of a Bachelors degree and two years lending experience. Knowledge of consumer loan and residential loan regulations. Prior experience in a customer service environment. Customer calling experience and ability to meet minimum sales call goals independently and with the Senior Lending Officer. Knowledge of regulatory and compliance issues. Adopt and adhere to the Bank's core values,
Duties and Responsibilities
Meet mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality and customer standards, resolving problems
Attract new mortgage loan applications by developing relationships with the community, to include real estate brokers/agents, attorneys, accountants, insurance brokers
Approve mortgage loans by examining the application and supporting documents, estimate credit-worthiness, determining repayment risk
Completes mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation, scheduling, and completing mortgage loan closing
Protect Bank's image by keeping mortgage loan information confidential
Updates job knowledge by participating in educational opportunities and staying abreast of regulatory changes
Interview loan applicants and assist with the completing application documents
Review loan renewal requests to insure continued credit-worthiness and timely loan payment
Submit loan applications to Loan Committee for approval as applicable
Communicate denial to applicants
Be responsible for accurately closing loans; review documents for exceptions and compliance, obtain proper signatures, approve funding for the loan, service the loan throughout the life of the loan
Assist management in the development, installation, and implementation of new products and services
Contact and counsel customers with delinquent accounts by phone or letter. Monitor the past due list on a timely basis and arrange for collection of delinquent accounts
Inspect and evaluate collateral pledged to existing and prospective loans.
Approve the Insufficient Funds report daily
Adhere to Loan Policy with zero tolerance for non-compliance
Be responsible for oversight and management of HMDA and LARS reports.
Coordinate Bank repossessions and foreclosures and act as liaison with attorneys as needed.
