Job Description Job Description
SFE Enterprises is seeking a motivated and technically driven HVAC Product Specialist / Outside Sales Representative to support and grow our HVAC product lines throughout Eastern Missouri and Southern Illinois. This role combines technical expertise, contractor support, product training, and outside sales development while working closely with wholesalers, contractors, engineers, and manufacturer partners.
The ideal candidate will be comfortable working in both technical and sales environments, assisting customers with product selection, troubleshooting, application support, training, and business development opportunities.
While this position is primarily focused on HVAC sales and technical support, the role will also assist with select plumbing and mechanical product lines represented by SFE Enterprises as business needs require.
Primary Responsibilities
Technical Support & Product Expertise
- Provide technical support for HVAC product lines to contractors, wholesalers, engineers, and end users
- Assist with equipment selection, application guidance, startup support, troubleshooting, and system recommendations
- Serve as a technical resource for heat pumps, ducted systems, mini splits, geothermal systems, hydronics, controls, and related HVAC products
- Coordinate with manufacturers regarding product issues, warranty questions, and technical escalations
- Support field visits and jobsite troubleshooting as needed
Sales & Business Development
- Develop and maintain relationships with contractors, distributors, engineers, and facility owners
- Drive sales growth across assigned HVAC product lines and territory
- Identify opportunities for new business and market expansion
- Conduct sales calls, branch visits, and contractor meetings
- Work alongside distributor sales teams to increase product awareness and market share
- Assist in quoting, project follow-up, and sales strategy development
Product Training & Presentations
- Conduct contractor trainings, counter days, lunch-and-learns, and product demonstrations
- Lead technical presentations for wholesalers, contractors, and engineering firms
- Support marketing initiatives, trade shows, and customer events
- Help develop training materials, presentations, and technical resources
Additional Product Support
- Assist with select plumbing and mechanical product lines represented by SFE Enterprises as business needs require
- Support distributor relationships, trainings, and sales initiatives on non-HVAC product lines
- Work collaboratively with internal sales teams to help support overall company growth initiatives
