P
Not Specified
Permanent
Job detail
Shipping Clerk
PrideStaff
Knoxville, Tennessee, United States
Job description
Job Description Job Description 
Oak Ridge company is seeking a Shipping Clerk!
Pay: $25.00/hr
Benefits: Medical, Dental, Vision
The Shipping Clerk is responsible for coordinating and processing outbound shipments to customers using parcel carriers, freight carriers, and customer-designated transportation providers. This role ensures shipments are accurately prepared, documented, and scheduled while maintaining strong communication with customers, carriers, and internal departments. The ideal candidate is highly organized, detail-oriented, and experienced in shipping logistics and transportation coordination.
Essential Duties & Responsibilities
Shipping & Logistics Coordination
- Process daily shipments utilizing FedEx, UPS, and common carriers.
- Prepare shipping documentation, bills of lading, labels, packing lists, and other required paperwork.
- Coordinate and schedule outbound freight shipments to meet customer delivery requirements.
- Verify shipment accuracy, quantities, and packaging prior to release.
- Track shipments and provide delivery status updates when needed.
Customer Portal Management
- Manage customer-specific shipping and routing requirements.
- Schedule and preload shipments through customer transportation and logistics portals.
- Ensure all shipment information is entered accurately and submitted within required timelines.
- Coordinate with customer transportation departments to resolve shipping issues and scheduling concerns.
Freight & Carrier Coordination
- Arrange shipments with truck lines and freight carriers.
- Communicate with carriers regarding pickup schedules, freight availability, and delivery requirements.
- Monitor carrier performance and assist with freight claim documentation when necessary.
- Ensure compliance with customer routing guides and shipping instructions.
Inventory & Documentation
- Maintain accurate shipping records and documentation.
- Verify inventory availability and coordinate with warehouse personnel to ensure timely shipment preparation.
- Assist with cycle counts and inventory reconciliation as needed.
- Maintain organized records of shipments, freight charges, and transportation documentation.
Customer Service & Administrative Support
- Serve as a point of contact for shipping-related customer inquiries.
- Communicate shipment schedules and updates to customers and internal departments.
- Assist sales, customer service, and warehouse teams with shipping and logistics information.
- Support continuous improvement efforts related to shipping processes and customer satisfaction.
Qualifications
- High School Diploma or GED required.
- Previous experience in shipping, logistics, transportation coordination, or warehouse operations preferred.
- Experience with FedEx, UPS, LTL, and common carrier shipping processes.
- Experience using customer portals and transportation management systems preferred.
- Proficiency with Microsoft Office and shipping software systems.
Knowledge, Skills & Abilities
- Strong understanding of shipping documentation and freight procedures.
- Excellent organizational and time-management skills.
- High attention to detail and accuracy.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Problem-solving skills with the ability to resolve shipping and delivery issues effectively.
Physical Requirements
- Ability to sit, stand, and walk throughout the workday.
- Occasional lifting of packages and shipping materials up to 25 pounds.
- Ability to work in both office and warehouse environments as needed.
Work Environment
- Combination office and warehouse setting.
- Frequent interaction with carriers, customers, warehouse personnel, and internal departments.
- Fast-paced environment requiring strong multitasking and attention to deadlines