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Full Time Any

Job detail

Cruise & Resort Advisor

Whispering Willow Journeys

Fort Lauderdale, Florida, United States

Job description

We are seeking motivated and customer-focused individuals to join our team as Cruise and Resort Advisors. In this remote role, you will assist clients with planning and coordinating cruise vacations, resort stays, and other leisure travel experiences. This position is ideal for individuals who enjoy helping others, staying organized, and providing excellent customer service in a remote work environment.

Responsibilities
Assist clients with researching and planning cruise and resort vacations
Coordinate travel arrangements, accommodations, transportation, and activities
Communicate professionally with clients through email, phone, and online platforms
Maintain accurate booking details and client records
Provide timely customer support before, during, and after travel
Stay informed about cruise lines, resort destinations, and travel industry updates
Help clients select travel options that match their preferences and budgets

Requirements
Strong communication and organizational skills
Basic computer skills required, including email, internet research, and online booking systems
Ability to work independently and manage multiple tasks effectively
Reliable internet connection and access to a computer or laptop
Attention to detail and problem-solving abilities
Professional and customer-service-oriented attitude
Customer service, hospitality, or sales experience is helpful but not required

Benefits
Remote work flexibility
Flexible scheduling options
Supportive team environment
Access to travel-related resources and tools
Professional growth and industry experience
Opportunity to assist clients with memorable vacation experiences