Plumber

Position Description -

Plumber- Journeyman

JOB SUMMARY The Plumber-Journeyman will have a strong background in both commercial and residential plumbing, demonstrating the ability to work independently and as part of a team. This role involves installing, repairing, and maintaining plumbing systems while ensuring compliance with local building codes and safety regulations.

ACCOUNTABILITIES

Installation and Repair:

• Perform advance plumbing repairs, maintenance and installation including but not limited to maintaining plumbing systems, including pipes, fixtures, and appliances in both commercial and residential settings.
• Troubleshoot plumbing issues and provide effective solutions in a timely manner.
• Diagnose complex plumbing issues and develop effective solutions quickly.

System Maintenance:

• Conduct routine inspections and maintenance on plumbing systems to ensure optimal performance.
• Identify and address potential issues before they escalate.

Compliance and Safety:

• Ensure all work complies with local building codes and safety regulations.
• Maintain a clean and safe work environment, adhering to safety standards at all times.

Customer Interaction:

• Communicate effectively with clients to assess their plumbing needs and provide excellent customer service.
• Explain plumbing issues and solutions clearly to clients, providing estimates as necessary.
• Provide exceptional service and maintain a professional appearance and demeanor at all times.

Mentorship and Leadership:

• Assist in training and mentoring Plumbing Technicians Level 2 and apprentices.
• Provide guidance on best practices, safety protocols, and code compliance to less experienced staff.
• Foster a collaborative and learning-oriented environment among the plumbing team.

Performance Tracking and Reporting:

• Maintain accurate records of work performed, materials used, and time spent on each project.
• Collaborate with team members and supervisors on project updates and concerns.
• Ensure compliance with all local and state plumbing codes and regulations.

Collaboration and Communication:

• Work closely with dispatchers, other technicians, and field supervisors to coordinate job scheduling and completion.
• Provide feedback on equipment, tools, and job processes to ensure continuous improvement.
• Maintain regular communication with customers and the office regarding job status and completion.

REQUIRED SKILLS AND ABILITIES

• Minimum of 5 years of plumbing experience with a Journeyman Plumber license.
• Strong knowledge of plumbing systems, codes, and safety regulations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.
• Valid driver's license and a clean driving record.
• Commitment to quality, customer service, and continuous improvement.

COMMUNICATION & MEETINGS

• Daily/Weekly Reporting
• Weekly/Bi-Weekly 1 on 1 with Director of Plumbing
• Weekly huddles
• Proper management of your time, calendars and commitments

TRAINING AND CERTIFICATIONS

• Service Titan
• Journeyman Certification

WORK WEEK

• A typical work week is eight (8) hour days, five (5) days per week.
• Extended hours may be required during peak periods or snow.

This role is critical to the successful growth of our plumbing services division. The ideal candidate will bring a combination of technical expertise, business acumen, and leadership skills to drive this initiative forward.

COMPENSATION/BONUS

• Competitive hourly wage based on experience, with a performance-based incentive plan tied to job completion and customer satisfaction.

AGREEMENT As the Plumber-Journeyman, I will conduct all my actions and interactions in a professional manner. I understand the responsibilities, qualifications, and expectations outlined in this document. I agree to perform the duties of this position to the best of my ability and comply with company policies and procedures related to the Plumbing Division.