Technical Program Manager
We are seeking an experienced Technical Program Manager (TPM) to lead and drive large-scale, cross-functional initiatives, with a strong focus on AI-driven solutions, knowledge platforms, and enterprise technology delivery.
Requirement/Must Have:
- 1+ years of experience as a Technical Project Manager.
- Knowledge of Salesforce and AI.
- Experience in regulated environments (healthcare) with data governance and compliance considerations.
Responsibilities:
- Lead end-to-end program planning, roadmap creation, and execution of complex initiatives.
- Ensure alignment across multiple workstreams, dependencies, and delivery milestones.
- Act as the central point of contact for business, technology, and leadership stakeholders.
- Facilitate decision-making, align priorities, and ensure program transparency.
- Proactively identify, track, and mitigate risks and issues.
- Drive timely escalations and resolution strategies to ensure delivery continuity.
- Establish and manage program governance, including intake, prioritization, QA validation, and release readiness.
- Define and standardize processes for scalable and repeatable delivery.
- Monitor program health, timelines, and deliverables.
- Ensure adherence to quality, compliance, and release standards.
- Provide clear, structured updates to leadership through executive dashboards and reports.
- Drive effective communication across technical and business teams.
Nice to Have:
- Experience with AI / knowledge retrieval solutions and enterprise-scale implementations.
- Strong understanding of Agile/Scrum methodologies, SDLC, and cross-team dependency management.
- Familiarity with Salesforce ecosystem (Data Cloud, Agentforce).
- Exposure to knowledge management platforms, content systems, or data integration solutions.
Skills:
- Strong verbal and written communication skills.
- Excellent communication and presentation skills.
- Ability to communicate effectively with stakeholders.
Qualification And Education:
- Strong attention to detail with a bias for action.
